Help Center
Find useful answers for managing your business on Centrale Agro: listings, directory, credits, quotes, business opportunities and account security.
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Frequently asked questions
The most useful answers to help you get started.
How do I post a listing?
Sign in, choose the right listing type, fill in the form and submit your listing.
What are credits used for?
Credits provide access to certain platform services, such as opportunities, contacts or premium options.
How do I change my password?
Go to My account, then Sign-in and security, to update your credentials.
Managing listings
Publish, edit, search and improve the visibility of your listings.
You can publish a listing to find customers, suppliers, partners or advisers.
- Sign in to your account.
- Click Post a listing.
- Choose the appropriate listing type.
- Provide useful information about your product, service or requirements.
- Submit your listing.
- Your listing appears in My listings with a pending status until it has been approved.
To edit a listing, go to My account > My listings.
- Find the relevant listing.
- Click Edit.
- Make your changes and save.
- A further review may be required before republication.
Search primarily uses keywords.
- Use 2 to 4 specific keywords.
- Avoid overly long sentences.
- Choose terms related to the product, category or requirement.
A listing may be rejected if its information is incomplete, unclear or does not comply with publishing rules.
- Check the title, description and category.
- Make sure your requirements or offer are clearly described.
- Correct the listing in My listings and submit it again.
- Check that your account has credits.
- Go to My account > My listings.
- Find the listing you want to boost.
- Click Boosts.
- Choose your preferred option and confirm.
Supplier directory
Understand the requirements for appearing in the directory and the benefits of your presence there.
The directory lists businesses able to respond promptly to buyers' needs. It highlights the business profile, not just its products.
- It helps buyers source suppliers.
- It showcases responsive and credible businesses.
- It improves your commercial visibility on the platform.
To appear in the directory, you generally need to:
- fill in your business profile correctly;
- have a sufficiently complete profile;
- be able to handle the opportunities you receive.
A sponsored page is dedicated to presenting your business to increase your credibility with buyers.
You can include:
- your logo;
- your activity;
- your products;
- a description of your company;
- your social networks;
- visual or video content.
Buying credits
Understand what credits are used for and how to buy them easily.
Credits are used for certain platform services.
- Unlock contacts or business opportunities
- Access certain premium services
- Boost a listing
- Subscribe to certain visibility options
You can buy credits from My account > Buy credits.
No. Your credits remain available while your account is active, unless a specific commercial rule was stated at purchase.
Quote requests
Understand how quote requests work between buyers and suppliers.
A quote request is a pricing enquiry sent to one or more suppliers for a particular product or service.
Buyers on the platform can request quotes through the provided process.
Requests are sent to suppliers considered relevant based on the information in their business profiles.
Business opportunities
Understand how to receive, unlock and use available opportunities.
A business opportunity is a quote request passed on to a relevant supplier. For that supplier, it is a concrete chance to respond to a buyer's need.
- Complete your business profile carefully.
- Clearly describe your products, services and capabilities.
- Keep your account active, with credits available where required.
Under the platform's process, you must first unlock the relevant opportunity before accessing the necessary information and continuing the conversation.
Sign-in and security
Secure your account and manage your access properly.
After registration, an activation code is sent to the email address you used. Enter this code on the activation page to complete your account setup.
- Use a password unique to this platform.
- Avoid obvious information related to your identity.
- Never share your password.
- Change it immediately if you have any concerns.
- Do not use a simple sequence or a very common word.
- Go to My account.
- Open Sign-in and security.
- Follow the password update process.
Make faster progress
The most useful ways to get more from the platform.
A well-completed business profile improves your visibility, credibility and chances of receiving relevant opportunities.
Having credits allows you to act faster when services or opportunities need to be unlocked.